A Leader In Service Delivery Management Solutions
RightEdge recognized early on the critical need for companies
to standardize and automate the service delivery process to improve
service delivery while driving out costs. More and more enterprises
and service delivery providers are seizing the opportunity to
bring discipline and efficiency to service execution. The Service
Delivery Management market has reached $1B annually and is
expected to grow significantly over the next few years, according
to industry analysts.
From the start, RightEdge focused on creating Service Delivery
Management solutions that are powerful in their simplicity. The
company's single driving vision has always been to build software
that enables customers' businesses-rather than requiring customers
to change their business to accommodate software. Consequently,
RightEdge has developed a comprehensive suite of solutions according
to three basic principles:
- Be Flexible
- Be Associative
- Embrace Reuse
The RightEdge management team is
made up of enterprise software, consulting and
technology veterans with a solid track record in building and
managing successful companies that address crucial business needs.
Today, RightEdge's solutions serve customers across a number of
industries—including financial services,
telecom, government, hospitality, healthcare, manufacturing
and transportation.
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Service Delivery Management:
Comprehensive solutions tailored to work the way your business works.
Service Desk: Provides a centralized
point of access to request, manage and deliver services
for employees, service providers and executives through
a simple web interface.
Workbench: Workbench
provides a configuration toolkit to build workflow's, reports
and publish services providing service organizations the
flexibility to adapt as business needs change. |
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