Service Delivery Management for Facilities and Real Estate
Facilities and real estate management cross so many elements
of service delivery—from departments needing service, to
locations, necessary assets and IT systems. Everything must be
tightly coordinated to ensure complete and timely service delivery
at the lowest cost. But most companies only have a fragmented
view of all the various activities and they have little integration
with accounting, contracts or leases. So when a relocation request
comes in, there's no way to approach the project from one strategic
vantage point. Instead, it's a labyrinth of disconnected processes
and tasks. And costs add up quickly.
Facilities and Real Estate solutions help companies move from
an ad hoc service management to a well-disciplined process by
integrating people, places, assets and contracts. With RightEdge,
tracking building leases connected with associated assets helps
companies maximize service delivery effectiveness, improve employee
productivity and gain global visibility into leasing obligations.
RightEdge's Facilities and Real Estate solution helps facilities
teams deliver non-IT corporate services and manage projects,
enabling corporate real estate organizations to manage leasing
activities as well as services at associated properties. RightEdge's
Facilities and Real Estate solution provides lease term visibility
to help make intelligent service delivery decisions.
With RightEdge, Facilities
and Real Estate Organizations can:
Facilities
- Automate corporate service delivery
- Manage diverse assets, across all sites—both owned and leased
- Create, assign and manage work orders
- Centrally manage all locations requiring service
Real Estate
- Manage full leasing lifecycle: acquisition to disposal
- Negotiate lease agreements using configurable workflow
- Administer key contractual elements: clauses, options, notifications and disposal
- Alerts: proactively notification of critical dates and options
Decrease operational costs through nested maintenance
schedules.
Align corporate services with business goals.
Accelerate leasing agreement decision-making.
Enhance communications between different service groups.
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